Subscription Cancellation & Refund Policy

bipko is not taking subscription payments yet. Joining the waitlist costs nothing and does not start a subscription. When paid plans launch, checkout will show the final USD price, billing date, and renewal terms before payment. Paddle is expected to process sales as the seller of record.

You may cancel at any time through the subscription management link in your Paddle receipt or customer portal. If that route is unavailable, contact hello@bipko.ai with the purchase email and order details, or use Paddle.net. A cancellation received and processed before the next renewal payment is taken stops that payment and all later automatic renewals. The cancellation takes effect at the end of your current paid billing period, so paid access continues until then. If renewal has already been processed, that new period is governed by the refund rules below; cancellation stops the following renewal.

For purchases in South Korea, Paddle's current Refund Policy provides a seven-day unconditional cancellation and full refund right for digital content or service contracts. Request it within seven days of the transaction date using the methods below, even if access has started. Mandatory rights in other countries also remain available.

Outside those rights, we generally do not provide a prorated refund for unused days when you cancel after a paid monthly period begins. This does not affect refunds for a service that was not supplied, was materially defective or not as described, an incorrect or duplicate charge, or any other refund required by applicable law or Paddle's buyer policy. Paddle may consider a discretionary full or partial refund under its policy. If a purchase is refunded, access to the refunded service may end.

Contact us at hello@bipko.ai or request a refund using the support link on your Paddle receipt or Paddle.net. Include the purchase email, transaction or order number, payment date, and reason. Paddle, as the seller of record, processes approved refunds to the original payment method where possible. We will not ask you to send full card details by email. Statutory deadlines apply where relevant. For other eligible refunds, Paddle's current policy provides processing to the original payment method where possible within 14 days after approval.

This policy does not override mandatory consumer protection law or Paddle's buyer terms and refund policy. Where a mandatory rule or a buyer entitlement offers more protection, that rule applies. See Paddle's Refund Policy and our Terms of Service.